Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device.
Atlassian cookies and tracking notice, (opens new window)
Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
INE Help Center
  1. INE Help Center
  2. Marketing Requests

Marketing Requests

Welcome! You can raise a request for Marketing Requests using the options provided.

  • Other/Something Else

    If your request doesn’t fit into error reporting, updates, or new page creation, use this type. It ensures the team captures and triages miscellaneous marketing needs that fall outside normal categories.

  • New Page Creation

    Choose this request type if you need a brand-new marketing or landing page built. Provide as much detail as possible so the marketing team can scope and prioritize the work.

  • Request an Update

    Select this request type if you need content or design updates to an existing INE marketing page. This could include replacing text, updating graphics, revising CTAs, or swapping out links.

  • Report an Error

    Use this request type to report errors you find on existing INE marketing pages, such as typos, broken links, layout issues, or incorrect information. Providing clear details will help the team fix the problem quickly.

Powered by Jira Service Management
{"xsrfToken":"7df89f9aae31486afd907fd7d39cee8e71b81ef7_lout","branding":{"id":"47","key":"mktsp","name":"Marketing Requests","portalBaseUrl":"/servicedesk/customer/portal/47"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/1a1b3930-8bda-479c-ac39-37297a9b98ca/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwN2ZjZDM5ZS0xZTIwLTQ3OGItOTNlZS0yYThmYzQ4NmFlYWQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjFhMWIzOTMwLThiZGEtNDc5Yy1hYzM5LTM3Mjk3YTliOThjYSI6WyJyZWFkIl19LCJleHAiOjE3NzY0NDM2MTgsIm5iZiI6MTc3NjQ0MzAxOH0.2OzPJEJPBsePqCvjBW7_RRf9uzgKOMYSz8Do1gvy7Hk&client=07fcd39e-1e20-478b-93ee-2a8fc486aead&mode=fit","logoId":"1a1b3930-8bda-479c-ac39-37297a9b98ca","isLogoAvailable":true,"helpCenterTitle":"Help & Support","sharedPortalName":"INE Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Help & Support","sharedPortalName":"INE Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#2f2f30","helpCenterTitleColor":"#f0eff2","bannerMediaApiUrl":"https://api.media.atlassian.com/file/d8699cee-22fb-47a2-89e9-722c1a47b7c1/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwN2ZjZDM5ZS0xZTIwLTQ3OGItOTNlZS0yYThmYzQ4NmFlYWQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmQ4Njk5Y2VlLTIyZmItNDdhMi04OWU5LTcyMmMxYTQ3YjdjMSI6WyJyZWFkIl19LCJleHAiOjE3NzY0NDM2MTgsIm5iZiI6MTc3NjQ0MzAxOH0.Ntc1CPwpLa7EdaHcP_XqnnqNz2wjeQpQO0D1XIT9Zsw&client=07fcd39e-1e20-478b-93ee-2a8fc486aead&height=300&mode=fit","bannerMediaApiFileId":"d8699cee-22fb-47a2-89e9-722c1a47b7c1","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"47","key":"mktsp","projectId":17002,"serviceDeskId":47,"name":"Marketing Requests","description":"<p>Welcome! You can raise a request for Marketing Requests using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/47","reqTypes":[{"id":"308","name":"New Page Creation","descriptionHtml":"","callToAction":"New Page Creation","introHtml":"<p>Choose this request type if you need a brand-new marketing or landing page built. Provide as much detail as possible so the marketing team can scope and prioritize the work.</p>","icon":13645,"iconUrl":"https://helpdesk.serviceportal.ine.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13645","groups":[74],"key":""},{"id":"309","name":"Other/Something Else","descriptionHtml":"","callToAction":"Other/Something Else","introHtml":"<p>If your request doesn’t fit into error reporting, updates, or new page creation, use this type. It ensures the team captures and triages miscellaneous marketing needs that fall outside normal categories.</p>","icon":13645,"iconUrl":"https://helpdesk.serviceportal.ine.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13645","groups":[74],"key":""},{"id":"306","name":"Report an Error","descriptionHtml":"","callToAction":"Report an Error","introHtml":"<p>Use this request type to report errors you find on existing INE marketing pages, such as typos, broken links, layout issues, or incorrect information. Providing clear details will help the team fix the problem quickly.</p>","icon":13681,"iconUrl":"https://helpdesk.serviceportal.ine.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13681","groups":[74],"key":""},{"id":"307","name":"Request an Update","descriptionHtml":"","callToAction":"Request an Update","introHtml":"<p>Select this request type if you need content or design updates to an existing INE marketing page. This could include replacing text, updating graphics, revising CTAs, or swapping out links.</p>","icon":13693,"iconUrl":"https://helpdesk.serviceportal.ine.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13693","groups":[74],"key":""},{"id":"244","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":13688,"iconUrl":"https://helpdesk.serviceportal.ine.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13688","groups":[],"key":""}],"reqGroups":[{"id":74,"name":"General"}],"orderMapping":{"74":[309,308,307,306]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":47,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"MKTSP","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwN2ZjZDM5ZS0xZTIwLTQ3OGItOTNlZS0yYThmYzQ4NmFlYWQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC11c2VyLWNvbGxlY3Rpb24tMTE0NzgyNDUyMiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6dXBsb2FkOioiOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdLCJ1cm46ZmlsZXN0b3JlOmNodW5rOioiOlsicmVhZCIsImNyZWF0ZSJdfSwiZXhwIjoxNzc2NDQ0MjE4LCJuYmYiOjE3NzY0NDMwMTgsImFub25JZCI6ImFub24tdXNlciIsImh0dHBzOi8vaWQuYXRsYXNzaWFuLmNvbS9hcHBBY2NyZWRpdGVkIjpmYWxzZX0.OIzVq_yq3-VurQMoJhw2w5TUmDdG9PQsCTN9GF9oDZA","targetCollection":"upload-user-collection-1147824522","endpointUrl":"https://api.media.atlassian.com","clientId":"07fcd39e-1e20-478b-93ee-2a8fc486aead","tokenDurationInMins":20}},"sharedPortal":{"name":"INE Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://inetraining.atlassian.net/wiki","kbLinkDomainURLs":["https://helpdesk.serviceportal.ine.com","https://inetraining.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=inetraining","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"7df89f9aae31486afd907fd7d39cee8e71b81ef7_lout","baseUrl":"https://helpdesk.serviceportal.ine.com/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://inetraining.atlassian.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"07fcd39e-1e20-478b-93ee-2a8fc486aead","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"885237700da54d358880d2f06ad216e2","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://inetraining.atlassian.net","edition":"standard","anonymousEnabled":true,"requestIntroEnabled":true}